"Breast-Imaging
Center Offers Premium Experience", (c) Julie Moran Alterio, The Journal
News, July 13, 2008
There's no shortage of high-end services
in Westchester for wealthy women who want to spend big on spa treatments,
private bathing-suit fittings or valet parking at the mall. Now add to the
roster of perks the luxury mammogram.
The medical screening test - recommended
yearly to detect breast cancer in women 40 and over - is covered by most
private insurance policies.
Mira Women's Imaging opened in Harrison
last month with the expectation that affluent women in the Lower Hudson
Valley will opt to pay $300 out of their own pockets for a mammogram that
comes with a more personalized experience than what you'd get at a
hospital or general radiology center.
Mira's amenities include spring water,
gourmet coffee, soothing music, a water wall in the waiting area and roomy
waffle-weave gowns more reminiscent of the spa than the doctor's office.
But the biggest benefit for women who are
already nervous about the test will be getting their results on the spot
during a sit-down with Mira's founder, Dr. Catherine S. Giess.
"What I am trying to do is step away from
the more typical general radiology practice where they do a high volume of
patients rapidly, read their studies later and send the results out in the
mail. That's very difficult for many women because breast cancer is so
frightening, and that's because it's so common. Everybody has had someone
they know or love have breast cancer," Giess said.
Breast cancer statistics
The National Cancer Institute estimates
that 182,460 women will be diagnosed with breast cancer, and 40,480 women
will die of the disease, this year. One in eight women will be diagnosed
with breast cancer at some time in their lives.
Giess, a Rye resident and longtime breast
imaging specialist, said she started Mira to practice the kind of medicine
that's not possible when you take insurance.
"That was really a necessity, frankly. In
order to provide this high level of personal care for patients, we really
have to be out of insurance, and the reason for that is because the
mammography insurance reimbursement is often lower than the cost of
providing the test," she said.
Giess said insurance reimbursement for a
mammogram is usually between $60 and $150.
She said the industry estimates that a
mammogram costs about $105 to perform, including the costs of complying
with government regulations, buying or leasing equipment and
accounting for staff and physician expenses.
"At best, people are making a very modest
sum on mammography," Giess said.
Mira accepts Medicare
While she won't take private insurance,
Giess said she does accept Medicare because she wants to serve older
women. "They are a retired population on a fixed income, so to me that
seems appropriate," she said.
Before she started Mira, Giess was
co-director of breast imaging at Hudson Valley Radiology Associates in
Rockland County, where on some days she would read 130 mammograms during a
shift.
"They did a high volume of patients, and
it wasn't always possible to spend as much time as you'd like with
patients," she said. "We're obviously never going to see that volume at
Mira, because we're going to see and talk to every patient."
If a patient's mammogram is suspicious,
Giess will do an ultrasound of the breast immediately - and operate the
machine herself.
"Then I am going to sit down with each
patient. They are going to get a personal consultation," she said.
Giess said she isn't putting a time limit
on her sessions. "We're not going to rush them out the door. I think for
some women, if they spend 5 or 10 minutes with me and they understand
their results, they are perfectly happy. For other women, who may be at
high risk or debating whether they should be screened for risk status,
they will spend longer," she said.
One patient's experience
Katie Berry, a social worker from Nyack,
said she was shopping around for a new place to have her mammogram when
she saw an advertisement for Mira in her local newspaper.
"I gave them a call and I got to speak to
Dr. Giess personally, which impressed me because it's not often you get to
speak to the physician. I very much liked her energy and attitude, so I
decided to go across the bridge, which for me is a little bit of a hassle
because of time constraints," Berry said.
Berry, 55, has been getting regular
mammograms since she turned 40. In years past, she went to a women's
breast care center in Englewood, N.J., and to Nyack Hospital.
She wasn't happy with her experience at
Nyack Hospital, Berry said, because she didn't get personal interaction
with a doctor after her test.
That unhappiness sparked Berry's desire
to visit Mira, even though her insurance would have paid for a test
elsewhere. "Obviously, it was a big issue for me because I do not get
covered through Dr. Giess. I was covered at Nyack and I was covered at
Englewood as well. But I decided that for the $300 annually, it was worth
it for my peace of mind and the thoroughness of the kind of care I was
getting," she said. "I'm in a position where I can do it financially."
Berry said she also views her decision to
patronize Mira as a consumer choice.
"It was my personal protest to the lack
of care that insurance companies provide to patients. It's not that the
people at Nyack Hospital care less about their patients, but that
insurance restricts the level of care they can provide," Berry said.
Poor insurance reimbursement is one of
the factors contributing to a shortage of radiologists who specialize in
mammography, said Dr. Stamatia Destounis, a Rochester radiologist active
in the Radiology Society of North America.
About 10 percent of all radiologists, or
about 2,700, are breast specialists, according to the American College of
Radiology. As a result, just 30 percent of mammograms are interpreted by
breast imaging specialists.
In metropolitan New York City, where
waiting lists for mammograms are common, patients who want immediate
access to a specialist and have the cash to spend could make Mira a viable
alternative, Destounis said.
"While most people are going to say, 'I'm
going to go down the street and get my screening mammogram because I don't
want to pay $300,' in the high-end places where patients may be wealthier,
they will maybe be looking for more specialized care. It's all about
location," Destounis said.
Word-of-mouth advertising
Marianne Matthews, editor of Medical
Imaging magazine, said the radiologists who read her publication are
creating more specialized centers. A center that caters exclusively to
women's breast health falls into that trend, and could be a smart business
move, she said.
"It's a marketing fact that women are
really good at word-of-mouth advertising, so the same holds true of
something like breast imaging. Your own physician might tell you to go to
so and so, but if your girlfriend or your sister just went to this place
and they treated her right, she's more likely to go there," Matthews said.
Refusing insurance is less common and
raises questions about broader access to high-quality
health care, she said.
"If I'm a woman working at Wal-Mart, I'm
not going to pay $300 for a mammo, and so it comes back to the same old
question as far as the patient goes: Who has and who does not have access
to health care in America? So, that's the flip side. That's not such a
happy story. That's not to say this private practice won't find a niche.
They may find a niche with more affluent women," Matthews said.
Giess said she agrees that access to
mammography is a concern.
"Although it's not a perfect test, it's a
good screening test and it's one of our few medical tests that's been
shown to save lives," she said. "We know it decreases mortality from
breast cancer. It is disappointing that it's not reimbursed at a higher
rate. But you know, our country is experiencing a huge health care
discussion right now in terms of the overall rising health care costs. So
I don't really know what the answer is on a nationwide basis."
While Giess expects that her patients
might include those who have extra cash, she also thinks it will appeal to
women at higher risk from breast cancer, including those with a genetic
tendency for the disease or who have dense breasts that benefit from the
state-of-the-art digital mammography she is offering.
"I anticipate my practice will appeal to
women who are at higher risk for breast cancer or who have a higher level
of anxiety over it. But really, it's for all women who want more of a
connection with their doctor," she said.
That was the case for Nancy Rieger of
Harrison, who said she learned about Mira from a girlfriend who attended a
talk given by Giess.
The owner of a public relations firm,
Rieger said that in past years she paid $600 out of pocket for a mammogram
and ultrasound at a breast care center in Manhattan. She normally doesn't
go out of her insurance network for medical expenses. "I wouldn't for any
other exam, but for a mammogram, I am willing to spend the money to make
sure it's read by the right person," Rieger said.